ONYX Rewards Mobile App

Your Privileges, Always Within Reach

Experience seamless escapes with our mobile app. Elevate your journey with ease and convenience through a range of features, including effortless bookings with member-only rates, personalised services to tailor your hideaway, exclusive experiences to make the most of your stay, convenient online check-in while on the go, and real-time Live Chat support. Plan your outstanding getaway in just a few clicks. The only question is -- Are you ready? Your ultimate companion awaits.

Members Get More - ONYX Rewards Programme Benefits

ONYX Rewards Programme Benefits

Members Get More

It pays to be an ONYX Rewards member. Receive exclusive benefits and instant recognition for your loyalty.

• Access exclusive promotions
• Book special discounted member rates
• Earn points and redeem free nights
• Receive discounts at our restaurants and spas
• Enjoy early check-in, late check-out and complimentary room upgrades
• Discover exclusive experiences designed to elevate your stay
• Request services before and during your stay
• Chat seamlessly with our hotels

Turn your travel experiences into endless rewards and unlock a world of exceptional benefits. Explore participating hotels and resorts across Southeast Asia and the Indian Ocean.

Unlock Your Experience - Book the Perfect Stay with ONYX Rewards App

Book the Perfect Stay with ONYX Rewards App

Unlock Your Experience

Whether you're gearing up for a family getaway or a productive business excursion, our hotel concierge mobile app streamlines your stay with seamless booking and access to exclusive member rates.

Explore our diverse array of destinations effortlessly, and gain insights into our hotel's dining options, amenities, and accommodation choices with just a few taps. Plus, unlock the convenience of managing your reservations and reviewing your hotel bills through our comprehensive Folio feature. And now, enjoy the added perk of accessing your member cards, complete with tier status, right from the palm of your hand.

Customise Your Adventure - ONYX Rewards App On-demand Services

ONYX Rewards App On-demand Services

Customise Your Adventure

Make your trip special simply by requesting services and amenities before or during your stay in our mobile app:

• Airport transfer
• Early check-in and late check-out
• Room upgrade
• In-room dining orders
• Restaurant and spa reservations
• Pillow menu
• Extra bed
• Baby cot
• Laundry pick-up
• Wake-up call

If you have a specific request, our Live Chat service lets you contact directly with our hotel.

Online Check-in On The Go - Don’t Wait in Line with the ONYX Rewards Mobile App

Don’t Wait in Line with the ONYX Rewards Mobile App

Online Check-in On The Go

As an ONYX Rewards member, you can use the online check-in function within the app to simplify your check-in, up to 48 hours before your arrival from anywhere. Just whip out your phone, tap a few buttons, and voila! Simple and fuss-free, as it should be.

  1. The application can be downloaded for free at the Apple App Store or the Google Play Store from your mobile phone device or tablet. Current language available is English.
  2. Wireless Internet connection is required to use the application and its functions.
  3. Users must be an ONYX Rewards member to get access to certain benefits and features offered within the application. Specific application features may vary and may not be available at all participating properties.
  4. The rates for rooms, dining outlets, spas, and other facilities do not include taxes, gratuities, incidental charges or resort fees (where applicable).
  5. In the event of any issues or concerns with the application, users may contact the property on the website.